Smart Meters improve Customer Services and Grid Operation in China


Category: Grid Innovations

Location: China

GSEP member: SGCC

In its new development strategy, State Grid aims to become a world-leading energy internet enterprise, by employing advanced Information & Communication technologies and “Internet + Energy” innovation.

In China, by the end of 2017, the coverage rate of automatic information collection by State Grid smart meters was over 99%, and 70% of customers chose to pay their bills by direct debit, online payment, smart phone apps and telephone. 3.3 million households were covered by “N in One” meters, which provide integrated metering services for electricity, water, gas and heat. Smart meters improve service and billing and also system operation and grid planning.

Location: China

Location: China

GSEP members: SGCC,